INKY was able to achieve 90% less time spent dialing while growing meetings booked by 30%

Making waves in the world of email security

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INKY is a modern email security platform built for MSPs that changes user behavior. INKY blocks phishing attempts and coaches users on each email they receive through our dynamic banners that shows red for dangerous, yellow for warning, and grey for safe.

They have been growing and seeing major success in their market.


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Went looking for a solution

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Initially INKY came in for a demo, trying to find the right solution for them that fit their budget and needs. Something that focused on dialing and being able to affect specifically their cold calling outbound efforts.

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When they came across Quack, they felt that it was the right solution and started with the 2 week free trial, which they quickly saw results affecting their dial times, and cold call anxiety for the team.

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ROI did not take very long

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INKY didn’t have any downtime between the trial and the onboarding as an official customer of Quack. Thanks to this they were able to reduce their dial time per week by 3.5 hours per rep. Saving almost a full week of hours each week for the entire team.

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On top of this, they started to see a increase in meetings booked by 20% within their first month of using Quack, thanks to the ability to reach more prospects with the extra time they got back in their pocket.

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Where are they headed

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INKY is on path to be the best solution in their market and the team at Quack is happy to be a small part in their success. Helping them get to their market a lot easier and seeing those prospects find their way to the bottom of the funnel.

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Overall, INKY has seen a growth of 30% meetings booked per month, a decrease of 250% of time spent dialing per week per rep, and finally seeing a 20% increase in calls picked up by prospects.